Responsible gambling
At Browinner Casino, we are committed to providing a safe and enjoyable gaming experience for all our players. We understand that gaming can be entertaining, but also potentially problematic for some individuals. Therefore, we have implemented various measures to promote responsible gaming practices.
Setting Limits
We encourage our players to set limits on their deposits, losses, or playing sessions to ensure a balanced gaming experience. You can find the "Deposit Limits" and "Loss Limits" options in your account settings under "Responsible Gaming".
- Deposit Limits: Set a daily, weekly, or monthly deposit limit to prevent excessive spending.
- Loss Limits: Establish a maximum loss amount for each gaming session.
Self-Exclusion
If you feel that gaming is becoming problematic, we recommend considering self-exclusion. This feature temporarily or permanently blocks your account from accessing our website and mobile app.
To enable self-exclusion:
- Log in to your account.
- Go to "Responsible Gaming" under the "My Account" section.
- Click on "Self-Exclusion" and choose the desired period (6 months, 1 year, or permanently).
Time-Outs
Take a break from gaming with our time-out feature:
- Daily Time-Out: Temporarily block your account for 24 hours to maintain a healthy balance between gaming and daily life.
- Weekly Time-Out: Suspend your access to the site and app for one week.
To set up a time-out:
- Log in to your account.
- Go to "Responsible Gaming" under the "My Account" section.
- Click on "Time-Out" and choose the desired duration (24 hours or weekly).
Other Responsible Gaming Features
We offer additional tools to support responsible gaming:
- Reality Check: Receive reminders about the time spent playing and the amount of money wagered.
- Bet Limits: Set maximum bet amounts for each gaming session.
Getting Help
If you are concerned about your gaming habits or know someone who is, please reach out to our customer support team. We are here to provide guidance and assistance.
You can contact us via:
- Live Chat
We strive to create a responsible gaming environment for all our players. By using these tools and features, you can enjoy your time at Browinner Casino while maintaining control over your gaming habits.